Frequently Asked Questions (FAQ)

Yes, Cozze outdoor kitchens are designed for outdoor use and can withstand normal weather conditions.

To extend their lifespan, we recommend using a cover when not in use. You can find maintenance tips in the user manual and explore our range of covers on the website.

Some Cozze accessories are dishwasher safe, but not all. For example, pizza stones should never be placed in the dishwasher, as this can damage the material.

We recommend checking the specific cleaning instructions for each product in the user manual. You can also find a detailed cleaning guide for pizza stones on our website.

Yes, spare parts are available for Cozze products. We keep a large stock of spare parts to ensure your product can be maintained and repaired over time.

Please send your request through our contact form.

Yes, but we recommend using a protective cover to protect it from harsh weather, especially during winter. This helps extend the product’s lifespan.

We do not recommend using your Cozze outdoor kitchen in heavy rain or snow, as this may affect safety and performance. Always ensurethe cooking area is dry before use.

We recommend replacing the hose and regulator every 5 years or sooner if there are signs of wear or damage.

Cleaning a plancha is easy when done regularly. After each use, let the plancha cool slightly, then remove food residue using a grill scraper or spatula.

Once the surface has fully cooled, wipe it down with a damp cloth. For a deeper clean, you can use warm water and mild soap, but avoid harsh or abrasive cleaners.

Always dry the plancha thoroughly after cleaning and apply a thin layer of oil to protect the surface and prevent rust.

To prevent food from sticking to the grill grate, always preheat your grill thoroughly before cooking. A hot grill helps create a natural sear that releases the food more easily.

Lightly oil the grill grates or brush oil directly onto your food before placing it on the grill. Avoid moving the food too early. Let it sear properly, as it will naturally release from the grate when it’s ready.

Keeping your grill clean and well-maintained also helps reduce sticking and improves your overall grilling results.

Adjusting the hinge is simple when you follow the correct steps. We provide a step-by-step video guide on our website under Assembly Instructions to help you adjust it properly.

You can contact Cozze through the contact form on our website. Our support team is ready to help with any questions.

Please contact the retailer where you purchased your product. You can also contact Cozze support through our contact form and attach photos of the issue.

If you’re interested in collaborating with Cozze, we’re always open to new partnerships, influencer collaborations, and brand ambassadors.

You can send your proposal or inquiry through our contact form on the website. If you’re interested in becoming a Cozze ambassador, you can apply via our Become an Ambassador page.

Be sure to include relevant details about yourself, your audience, or your company to help us evaluate your collaboration request.